How I Increased Our Conversion Rate 50% In 30 Days


Tip JarOne simple change led to a significant, measurable increase in our conversion rates.

For years, at the bottom of every single web page on our web design & internet marketing site was a call to action.

Each one of those calls to action was a unique link that led to our contact form.

“Contact us today for a free consultation.”

“Learn how search engine optimization can bring new prospects to your site.”

“Move your static website to a content management system.”

It was fairly effective, but I wondered if there was a way to remove a step and increase our conversion rates. The simple change we made led to a 50% increase in our website conversion rates. 

What was that change?

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Change Isn’t Coming…It’s Here


The Agents of ChangeThe most important channels today are search, social & mobile. Here’s a conference with all three.

If you’ve been following this blog for a while you know that for the past few years I’ve been running a conference called Social Media FTW with a couple of friends.

We retired that brand after three successful years but I wasn’t quite done.

So this year I started a new conference that would focus on the three most important channels for businesses and organization today: search, social & mobile. These are the Agents of Change.

Earlier today we launched the website for The Agents of Change Digital Marketing Conference.

This all-day conference is happening in Portland, Maine and online on 9.14.12. 

And while the speaker lineup is just getting started, we’ve got some amazing speakers already lined up:

  • Chris Brogan, co-author of Trust Agents and Google+ for Business
  • Amy Porterfield, co-author of Facebook Marketing All-In-One for Business
  • Derek Halpern, brains behind the insanely popular marketing website Social Triggers
  • Rich Brooks, who hasn’t done anything, but might. One day.

So, how much are tickets? you’re probably wondering.

The physical ticket is $199 and the digital ticket is $99. The digital ticket gives you access to the live stream and you can watch the presentations over and over again for a full year!

But for a limited time only, we’re offering an early bird ticket: you can get the physical ticket for only $99 and the digital ticket for only $49…that’s over 50% off each!

But wait…there’s more!

If you order the physical ticket by 11:59pm, Tuesday, 5.1.12, we’ll throw in the digital ticket for free! (And yes, it’s still only $99. That’s $298 worth of edutainment for only $99!) Why would you want both the physical ticket AND the digital ticket? So you can watch all the presentations over and over again, or see presentations you may have missed.

If you can’t make it to Portland, Maine on 9.14.12 we’ve still got an amazing deal for you. The digital ticket is only $25 during this 36 hour sale!

Whether you plan to attend in person or virtually, don’t miss this amazing, very limited sale.

Get your tickets now!

Rich Brooks
Agent of Change
 

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The Bicycle Coalition of Maine Launches New Website


Bicycle Coalition of MaineLooking for a biking adventure in Maine? Check out the new Bike Maine site.

Whether you live in the Great State of Maine or are “from away”, biking in Maine is a beautiful, rewarding activity. 

The new website from the Bicycle Coalition of Maine is here to support you, no matter what you’re looking to do. Here’s just a sampling of what’s going on there:

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Top Ten Reasons to Hire a Professional Copywriter


Brussel Sprouts

Some people hate Brussels sprouts, others hate stringing words together. That’s what writers are for. But everyone’s a writer, right? With all the slapdash content on the Web, it would appear to be the prevailing opinion. But even if the blank page doesn’t send you screaming into the night, you’re better off hiring a professional. Writers wrestle with words for a living. They’re good at keeping content clean and concise. They’re also good at alliteration.

Your website has the potential to do a lot more for you than look pretty in cyber space. So go be brilliant at the business you’ve created. Let a professional copywriter tell the world about it. You’ll be glad you did, and here are the top ten reasons why:

1. You’ve Made a Significant Investment

You hired a designer to give you a professional look. The programmers are poised to work their magic. SEO is bought and paid for. So, what you gonna do with those keywords? A professional copywriter can deploy them to best advantage in your brand voice. Don’t have a brand voice? A copywriter can help you find it. A copywriter can also ensure that your content is fresh, alluring, properly structured, easy-to-read, and grammatically correct from header to footer.

2. You don’t Know Where to Begin

 You know exactly what you do, and how your company blows the competition away. But getting it down on paper is like performing brain surgery, on yourself.  Copywriters have a way of drawing out the salient points. All you need do is rattle on at length about your product or service—something everyone’s good at. The copywriter will translate it into optimized content with a logical flow.

3. You’re a Prisoner of the Left Brain

Creative headlines command attention and break content into logical chunks. If you’re a left brain thinker, a copywriter can give your content some creative, if not comic, relief. 

4. You Need Marketing Spin

You majored in English for goodness sake, you can write. But chances are, no professor ever taught you how to write benefit-oriented copy, appealing to the hidden urges and desires of a given target audience. A professional copywriter can turn your hard wrought features into irresistible benefits. Pass the spin. 

5. You’re In The Weeds

Despite your way with words and uber-capacity to pile your plate, you’ve missed a deadline or two. And there are other areas in which your expertise is required. Divide and conquer. 

6. You’re Chasing Your Tail

You wade through the 17 paragraphs you’ve just banged out and realize the point you were aiming to convey is a slippery beast. Seventeen more paragraphs aren’t going to bring you any closer to nailing it. You might just be too close to this one. 

7. You’re Up Against a Deadline

Professional copywriters are used to being called in at the eleventh hour. They eat insane deadlines for breakfast. Even if you’re not champing at the bit for your copy, a professional writer is one way to guarantee that your project stays on track, humming and purring to completion.

8. Redundancy, Redundancy

If it’s worth saying, it’s worth saying twice, right? Not so much if you’re a reader with better ways to spend her time. A copywriter can ensure that you make each point once, in the most impactful way. Another word for this is editing.

9.  The Competition Hired a Copywriter

You know you read their site. A good copywriter can help you one-up them. Advantage: you. 

10. You’re a Perfectionist

That’s your name on the website: You want it done right. And you know that means hiring a professional who will agonize over every word, sentence, and paragraph. Not too long; just enough words to immerse the reader in positive vibes about you and get her ruminating on your brand. All typo-free and in the correct tense.

Martha Fenton is a professional copywriter. You can reach her through her LinkedIn profile or call her at 207.773.3703.

Original photo by Joyosity. (If you want the recipe to the amazing looking brussels sprouts above, check out the post Faux Momofuku Brussels Sprouts.

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Northern New England Poison Center is Ready to Help


Northern New England Poison Center

Northern New England Poison Center gets a WordPress Makeover.

Recently flyte launched a website for the Northern New England Poison Center on WordPress.

Visitors to the site can quickly get information on poisons from A to Z or watch presentations from a growing library of recorded webinars, like this one on bath salts. There’s also a poison blog for both the public and health professionals.

The site also offers multiple ways to contact the poison center, from email to live chat. 

NNEPC also wanted to add e-commerce to their new site. While they’re not (currently) selling any antidotes, you can purchase literature, posters and magnets at cost in their NNEPC store.

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Visualizing Your Best Keywords with Wordle


Uncovering “long tail” search terms that drive traffic to your site with Wordle.

Keywords by Wordle

I recently discovered that Google Analytics has a tool where you can generate a keyword cloud to display the keyword phrases that drive traffic to your website. However, because it treats each keyword phrase uniquely rather than looking for specific words within the phrase, it doesn’t give you much more insight than just viewing your keywords as a list.

I was looking for a tool that would help me quickly uncover trends and themes within the keywords my prospects were using by amalgamating multiple long tail searches…those very specific terms that goal-driven searches may look for. 

So I took a list of the 500 keyword phrases that drove the most traffic to flyte.biz in the past month, exported them, and popped them into Wordle, a free tool that generates tag clouds like the one above.

Pretty cool, huh?

Two caveats: 

  • Wordle only looks at individual words, not phrases, so even “how to” is treated as two unique words. 
  • The way I ran the report doesn’t factor in how many times a specific search was performed , rather only by how many times a word appeared in total within the list. I.e., “facebook cover photo” might have driven 50 unique visitors to our site in the past month, but “facebook,” “cover,” and “photo” only get one vote each for that specific search. The terms “business” and “facebook” appear larger in the tag cloud because so many unique searches included those terms. I could have run a scenario where “facebook cover photo” was repeated 50 times before I entered the terms into Wordle to get a better idea of how popular a certain phrase was, but I was looking for trends, not exact numbers.

While this is far from scientific, it does help me get a sense of the biggest challenges our ideal customers suffer from. 

What does your tag cloud tell you?

Rich Brooks
Head in the Clouds 

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Blog Monetization: How Do You Make Money from Your Blog?


Action JacksonCan you make money from your blog?

Dear Rich,

I have a full time job, but I’m very passionate about staying healthy, eating right, and exercising, all on a limited budget.

I want to start a blog so I can share my story, provide tips and advice, and help others. 

I also want to make some money doing it!

Can I have a blog without a website? If so, how can I monetize my blog?

– Monetizing in Machais

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Should You Attend the Social Media Success Summit?


Social Media Success Summit 2012Can you really learn social media at a virtual event?

A few years ago I attended the first Social Media Success Summit (aff). It was a virtual event where you could “attend” from your desktop, watching social media experts talk about Twitter, Facebook and blogging.

As you can see from the video below, I had my doubts of what I could actually gain from a virtual event, but I took the chance and signed up.

It’s no exaggeration that the Social Media Success Summit changed the way I approached social media marketing, and thus the way I ran my business. 

It was the best $300 I ever spent.

So flash forward a few years, and now I’m presenting at SMSS2012. Why they let some guy from Maine speak on the same virtual stage as Mari Smith, Brian Solis, Mike Stelzner, Chris Brogan, Amy Porterfield, C.C. Chapman and like twenty other experts I’ll never know. 

Bottom line is that if you’ve been on the fence about attending the Social Media Success Summit, I can tell you from firsthand experience that it contains amazing content from some of the most knowledgeable people around. Just take a look at the full line up and topics.

If you’re running your own business, or you’re in marketing, or you’ve been recently given the title of social media manager there’s no better resource than SMSS. Take a peek at the video below and I hope to see you in May

Rich Brooks
It’s Not Called a Success Summit for Nothing!

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How to Remove Apps from Your Facebook Account


George In Bunny EarsHow many apps have access to your Facebook account? How can you delete them?

To be able to vote for a co-worker’s dog as “cutest ever” or something like that, I had to give 1-800-FLOWERS an unhealthy amount of access to my Facebook account.

Not wanting to disappoint Joan (especially since she has access to a couple of my Twitter accounts and has embarrassing stories to tell about me) I went ahead, giving 1-800-FLOWERS access to everything short of a DNA sample. 

Immediately after voting, I decided to rescind those privileges by removing the app from my Facebook account. However, I couldn’t find how to do it.

After a little research I found out where it was. It wasn’t too difficult…go into your account settings, choose apps, then remove any apps you no longer use or wish to have access to your account.

Or, if you’re visual check out this nifty (short) video I created on How to Remove Apps from Facebook.

That’s it!

Rich Brooks
Like flyte on Facebook!
 

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How to Run a QR Code Campaign


How can you use QR codes for marketing and lead generation? (Hint: throw in a leg of prosciutto.)

QR Code Marketing

That was the question that we pondered as we worked on a pilot program with Braden Buehler of Narrative Design for The Rogers Collection, a Maine-based importer of luxury foods. They wanted to promote Pio Tosini’s prosciutto in an engaging fashion, and build their email list at the same time. 

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